Workshop conversation techniques leadership 4: coaching on the job (half a day)
As the Commercial Manager I would like to see for real how my people act in front of their clients! With whom and how often do I tag along with them? And what do I do during the meeting with the client? And most importantly: what do I give back to my colleague on what goes well and what could be improved? And how do I help him/her to get truly better in an issue that needs to be improved?
RESULTS AFTER THIS WORKSHOP:
- You have a coaching form on which you can quickly indicate what is going well and what needs to be improved.
- You allow your colleague him/herself as much as possible to give an analysis of the meeting.
- You know which least strong points you should focus on.
- You know how to give actions to your colleague in order for him/her to actually work on the least strong points.